Services Available to Users of Dattaca, Freight Forwarding Management Software

Powerful and feature-rich freight forwarding software

We realize that Dattaca does not operate on its own, and you may need help to complete your information technology initiative. We offer the following services to help you realize the benefits of Dattaca.

Post Installation Support

We offer two post installation support plans: pay-for-use, and annual support contract. All licensees of Dattaca receive pay-for-use support automatically. You can call us for support at any time, and you only pay for the support time you ask for.

When you sign up for an annual support contract, you get a block of support hours that you can use during the year. Your service calls get higher priority. You also get a rate discount on support hours over and above the contract package hours, and you get a discount on upgrades.

Customization

Your business is unique. No off-the-shelf freight management software will meet all its requirements. We'll add and modify functions to suit your particular needs.

Consulting

Need help in other information technology implementation along with the deployment of Dattaca? We'll take care of you. Consulting work that we will provide includes:

Training your staff to use Dattaca
Specifying hardware
Recommending a network configuration
Evaluating the support companies in your local area
Choosing third party applications to complement Dattaca
Recommending hardware and software upgrade paths

Contracting

Need someone to do the actual setup work of deploying Dattaca but can't find a local contractor you can trust? We'll be glad to help. Contracting work that we provide includes:

Hosting the server
Setting up the server and client PCs
Setting up ethernet network
Setting up high speed internet connection
Designing and building Website
Implementing Citrix thin client

These services are only available to Dattaca users. We are committed to ensuring you get the maximum benefit out of Dattaca. Need more information on services we offer? Call us or give us the information to call you back.

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